Privacy policy
Last updated: 09/04/2025
This Privacy Policy describes how Trade Shades Ltd (“we”, “us”, “our”, or the “Site”) collects, uses, and shares your personal information when you visit or make a purchase from www.trade-shades.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
By accessing or using any of our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or any Trade Shades services.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. If we do, we’ll update the “Last updated” date and, where required, notify you.
Information We Collect
We collect personal information from you in several ways:
1. Information You Provide Directly
This may include:
• Name, address, email, and phone number
• Billing and shipping details
• Account information (if you create one)
• Messages or support requests
2. Information We Automatically Collect (Cookies & Usage Data)
We use cookies and similar technologies to collect data such as:
• Your device and browser type
• IP address and network
• Pages you visit and how you interact with the site
For more on cookies, see Shopify’s Cookie Policy.
3. Information from Third Parties
We may receive personal data from service providers including:
• Shopify (our e-commerce platform)
• Payment processors (for secure checkout)
• Marketing and analytics partners
• Shipping and fulfilment services
How We Use Your Information
We use your information to:
• Process and deliver your orders
• Manage your account and respond to your queries
• Send updates, confirmations, or support messages
• Improve and personalize your shopping experience
• Show you relevant ads and offers
• Prevent fraud and ensure security
• Comply with legal obligations
Disclosure of Information
We may share your personal data with:
• Service providers (e.g., payment processors, fulfillment partners, analytics tools)
• Business partners (e.g., Shopify for personalized advertising)
• Legal authorities, if required by law
• Parties in the event of a merger, sale, or business restructuring
We do not sell your personal data, and we do not knowingly collect or sell information about users under 16 years of age.
Cookies & Tracking
We use cookies to make our website work smoothly and personalize your experience. Most browsers accept cookies by default, but you can manage or disable them in your settings.
Please note: disabling cookies may affect your experience on the Site.
User Content
If you post reviews or content on our site, it may be visible to others. We’re not responsible for what others do with this information.
Links to Other Sites
Our site may include links to third-party websites. We’re not responsible for the privacy practices or content on those sites. Be sure to review their privacy policies before engaging with them.
Data Retention
We retain your personal information only as long as necessary to:
• Provide our Services
• Comply with laws
• Resolve disputes
• Enforce our policies
Your Rights
Depending on your location, you may have rights such as:
• Access to your data
• Correction of incorrect data
• Deletion of your personal information
• Portability of your data
• Objection or restriction of processing
• Withdrawal of consent
• Opting out of targeted advertising or cookies
To exercise your rights, contact us using the details below. We may ask for proof of identity before responding.
If you are located in the UK or EU, you may also lodge a complaint with your local data protection authority.
International Users
Your data may be stored or processed outside your country, including in the United States. If transferred outside the UK/EU, we use recognized legal mechanisms (like Standard Contractual Clauses) to protect it.
Contact Us
If you have questions or want to exercise your rights, contact:
Trade Shades Ltd
Unit 2, Riverside Court, Huddersfield Road, Delph, Oldham,
OL3 5FZ, United Kingdom
Support: support@trade-shades.com
Optional: Shopify Ad Services
If you want to limit how your data is used for advertising via Shopify Audiences, visit: